Warranty Policy
At LaptopiaGhana.com, your satisfaction and peace of mind are our top priority. That’s why all our products come with a 7-Day Warranty.
Last updated: January 15, 2025
What Our Warranty Covers
- Faulty or defective products delivered.
- Wrong item delivered (different from what you ordered).
- Products that stop working within 7 days of purchase (not caused by misuse or physical damage).
What Our Warranty Does Not Cover
- Damages caused by misuse, accidents, or mishandling.
- Issues caused by power surges, liquid damage, or unauthorized repairs.
- Normal wear and tear (e.g., scratches, dents, fading).
Warranty Claim Process
- Contact our customer support via 0240396939 (Call/WhatsApp) within 7 days of delivery.
- Provide your order number, receipt, and a description (or photo/video) of the issue.
- Our team will verify the claim and guide you on the next steps.
- Depending on the situation, we will:
- Replace the product with a new one.
- Offer a similar product if the exact one is unavailable.
- Issue a refund (when replacement is not possible).
Important Notes
- Products must be returned in their original packaging and condition.
- Delivery fees are non-refundable.
- Warranty applies only to items purchased directly from LaptopiaGhana.com.
Need Help With a Warranty Claim?
Call/WhatsApp: 0240396939
Email: info@laptopiaghana.com