Refund & Return Policy

7-Day Return Policy

You have 7 days after receiving your item to request a return.

• Item must be in the same condition you received it
• Unused, unworn, with all tags intact
• In its original packaging
• Must include proof of purchase (receipt or order number)

Items sent back without first requesting a return will not be accepted.

How to Start a Return

Contact us at:

If your return is accepted, we’ll provide:

• A return shipping label
• Instructions on how and where to send your package

Please inspect your order upon delivery. Contact us immediately if:

• Your item is defective
• Your item is damaged
• You received the wrong item

⚡ Quickest Option: Return the unwanted item and, once approved, place a new order for the item you want.

Refunds

Once we receive and inspect your return, we’ll notify you of approval or rejection. If approved:

• You’ll be refunded to your original payment method
• Processing times may vary depending on your bank or payment provider
• Shipping fees are non-refundable

When your order arrives, check the package and product carefully. Some wear on the box is normal, but if your item itself is damaged:

• Contact us right away at info@laptopiaghana.com or 0240396939
• Provide your order number, email, and phone number
• Keep the delivery box, packing materials, and the damaged item for inspection by the delivery carrier

This will help us resolve your issue as fast as possible.